Talk to us about your business

See how Inugo can transform your parking operations. Schedule a personalized demo with our team: 

‍01 - Discovery Call: We’ll learn about your current parking operations, challenges, and goals.

‍02- Live Platform Demo: See the Inugo Platform in action with a walkthrough tailored to your use case.

‍03 - Custom Proposal: Receive a detailed proposal with pricing and implementation timeline.

Schedule a call with our team to discuss your specific needs

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

“At Gulf Harbour Marina, we manage a large number of berths, a hardstand, plus multiple tenants and contractors coming and going around the clock. The back-office portal is a game changer - it allows us to resolve access issues in real time without leaving the office”

Marina Manager

Gulf Harbour Marina

Contact us

Have a question or want to see how Inugo can help? Get in touch:

Level 8/22 Fanshawe Street,
Auckland,
New Zealand 1010

US Postal
440 N Barranca Ave #7633,
Covina,
CA 91723,
United States

NZ: +64 800 464 684

Aus: +61 1300 991 346

USA: +1 888 202 8856

Need help with the app?

Having trouble with a payment, parking session, or your account? Our support team can help you get sorted quickly.

For the fastest response, contact support directly from within the app, or submit a request below.

Contact Customer Service

Customer knowledge base

Looking for help using the Inugo app or web app? 

Our Knowledge Base includes simple guides and FAQs covering parking sessions, payments, permits, receipts, and common issues. You may find what you need straight away - no need to contact support.

Visit Knowledge Base

Frequently Asked Questions

Is Inugo suitable for both gated and ungated parking?

Absolutely. Inugo supports Pay on entry, Pay on exit, Pay on foot & Permit and validation-based parking at gated or ungated sites. You can mix operational modes across different sites or even within the same portfolio.

How are payments handled?

Payments are processed directly to your merchant account, giving you full visibility and control over revenue. Inugo supports card, contactless, mobile, QR, and app-based payments.

Does Inugo support validations and discounts?

Yes. Validations can be issued via Kiosks, Validation beacons, Staff or tenant portals or the app. Rules, durations, and eligibility are all configurable.

Can we manage multiple sites on one platform?

Yes. The Inugo Management Portal allows you to manage multiple sites with multiple users, rates, validations, and reports from one dashboard.

What reporting and insights are available?

Operators get access to real-time and historical reporting, including:
• Revenue
• Occupancy
• Access Activity
• Enforcement violations
• Validation usageAll Reports can be exported.

Can I use my existing hardware?

Inugo is hardware-agnostic and can integrate with many existing LPR cameras, CCTV systems, kiosks, and access hardware. We only supply what’s needed.